Cecilia Casillas Gonzalez
Cecilia Casillas Gonzalez

Administrative Systems Manager

Actively looking · Member since 1 Sep 2026
Message
Location
Aguascalientes, Mexico
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am an administrative, operations, and information analysis professional with 13 years of experience supporting organizations through process control, office management, reporting, and follow-up activities.

I am seeking a new professional opportunity as an Administrative Assistant, Customer Service or Reception professional, Junior Data Analyst, Administrative Coordinator, or Planning and Control specialist.

I have strong experience using Excel for data processing, spreadsheet management, and information analysis. I use administrative data to support decision-making, monitor processes, and maintain organized operational records.

My background includes sales administration, commercial and warehouse management, insurance services, quality campaign analysis, workforce activities, and telephone customer service.

I bring active communication, assertiveness, a positive attitude, leadership capability, and the ability to adapt quickly to new challenges. I am comfortable supporting office operations and collaborating through digital productivity tools.

I also have knowledge of digital marketing, Canva, Microsoft Office, collaborative tools, and applied AI tools for administrative work and productivity.

Skills

15 capabilities

Tech stack & tools

Working toolkit

Design

Experience

Career history

Administrative Systems Manager CONAGUA

Managed administrative systems and supported operational administration, process control, and follow-up activities.

Used information analysis and spreadsheet-based reporting to support office management and administrative coordination.

Administrative Assistant Novafarma Medicamentos Especializados

Provided administrative support for commercial operations and warehouse-related activities.

Assisted with sales administration, record management, and operational follow-up.

Insurance Agent GNP Seguros

Worked as an insurance agent, supporting clients with insurance-related service and commercial interactions.

Applied communication and customer service skills to assist customers and manage client-facing activities.

Quality Campaign Analyst / Workforce / Call Center Agent Oportun México

Performed quality campaign analysis and workforce-related activities in a customer service environment.

Provided telephone customer service and supported operational monitoring and process follow-up.

Education

Learning history

Universidad Interamericana para el Desarrollo (UNID)

Bachelor's Degree, Marketing

Completed a Bachelor's Degree in Marketing.

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