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Jessica McConnell
Jessica McConnell

Administrative Support Professional

Actively looking · Member since 1 Sep 2026
Message
Location
United States
Desired salary
Unspecified
Work preference
Remote Only / Full Time
Experience level
Mid

About

Professional summary

I am a results-driven and detail-oriented administrative professional with experience in records and admissions management, legal office support, quality control, and retail management.

I have strong organizational, communication, problem-solving, and project management skills. I am comfortable managing documentation, maintaining accurate records, coordinating processes, and supporting teams in fast-paced environments.

My legal support experience includes preparing case materials, drafting correspondence, managing files, and communicating with clients and court officials. I understand the importance of confidentiality, accuracy, and regulatory compliance.

In higher education administration, I managed student records, supported admissions processes, verified enrollment information, and assisted with registration and orientation activities. I enjoy helping people navigate administrative processes effectively.

I also have quality control experience, including analyzing production issues, implementing corrective actions, collaborating across teams, and training staff on quality assurance practices.

After taking a 12-year hiatus to care for my family, I am re-entering the workforce and seeking remote opportunities where I can apply my administrative, leadership, and operational support skills.

Skills

17 capabilities

Experience

Career history

Quality Control Sejin

Analyzed production quality issues and took corrective actions to improve product quality and resolve operational concerns.

Collaborated with cross-functional teams to support efficiency and reliability. Trained quality control staff on quality assurance methods and best practices.

Legal Assistant Spence Law Firm

Managed legal documentation and case files while maintaining accuracy, organization, and compliance with applicable requirements. Supported the attorney with case preparation and document management.

Drafted and reviewed legal correspondence and communicated with clients and court officials to help ensure effective case progression.

Records and Admissions Troy University

Managed student records and helped ensure the accuracy of admissions data. Collaborated with academic departments to verify enrollment information.

Coordinated admission-related activities, including application review and communication with applicants. Provided administrative support during registration and orientation events.

Education

Learning history

Chattahoochee Valley Community College

Associate Degree, Business Management

Graduated with an Associate Degree in Business Management.

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