I am an accomplished accounting, finance, and administration professional with more than 17 years of experience supporting financial operations, office management, customer service, and front-office functions.
I have hands-on experience processing accounts receivable, preparing invoices and bank deposits, reconciling ledgers, resolving billing discrepancies, and producing financial statements and reports. I understand accounting processes, budget control, payroll administration, statutory reporting, and financial documentation.
I have managed business operations and teams, including stock control, purchasing, supplier coordination, quality control, scheduling, and customer relationship management. I am comfortable balancing operational priorities with financial accuracy and service delivery.
My administrative background includes reception, switchboard operations, diary management, appointment scheduling, filing, data capturing, meeting minutes, office supply management, and visitor support. I maintain a professional and welcoming approach when dealing with clients and stakeholders.
I am analytical, detail-oriented, ethical, and computer literate. I use MS Office Suite, Pastel, and Lexpro, and I am committed to improving processes, maintaining accurate records, and contributing to an organization's financial and operational success.
I welcomed and assisted clients and visitors, managed reception activities, answered and forwarded calls, scheduled appointments, and maintained professional front-office service.
I handled cash receipts, petty cash, basic bookkeeping, data entry, filing, new client file creation, parcels, mail, faxes, office supplies, equipment maintenance coordination, and meeting minutes.
I managed incoming calls, mail distribution, visitor enquiries, calendars, meeting schedules, filing, photocopying, transcription, faxing, and email correspondence.
I controlled office supply inventory, obtained quotations, negotiated and ordered workshop supplies, products, and tools. I also supported payroll and accounting cross-training, maintained security and telecommunications systems, and documented team actions and operational needs.
I directed business operations, identified growth opportunities, established company objectives, managed team workloads, maintained quality and safety standards, and coordinated stock, inventory, suppliers, and customer service activities.
I managed accounts receivable activities including payment processing, invoicing, bank deposits, ledger reconciliation, billing issue resolution, payment follow-up, and financial reporting. I also prepared budgets, schedules, and organizational reports.
I managed accounts receivable and daily financial transactions in compliance with financial policies and procedures. My work included verifying, classifying, computing, posting, and recording receivables information.
I prepared invoices and bank deposits, reconciled accounts receivable ledgers, investigated discrepancies, resolved client billing matters, followed up on outstanding invoices, and generated financial statements and receivables status reports.
I provided reception, front-desk cashier, internal sales, and customer support services. I communicated with clients to understand their needs, explained product value, and built trusted customer relationships.
I maintained inventory and account records, collaborated with internal departments, resolved customer complaints, analyzed financial data, prepared periodic reports, maintained financial records, and supported audits and discrepancy resolution.
Matric Certificate
Completed Matric Certificate in Potchefstroom.
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