AI/ML Engineer Fifth Third Bank
• Built and deployed production AI/ML and Generative AI applications using Python, PyTorch, TensorFlow, Hugging Face, and Azure OpenAI for document understanding and enterprise content intelligence.
• Developed LLM-powered applications and Retrieval-Augmented Generation (RAG) pipelines using embeddings, retrieval workflows, prompt engineering, and REST API integrations.
• Built and maintained machine learning classification services, improving classification accuracy by approximately 20–25% through model optimization, evaluation, and data validation.
• Designed automated model evaluation and regression testing workflows to monitor accuracy, latency, reliability, and production performance.
• Developed production inference services and optimized model performance through batching, quantization, and inference optimization techniques.
• Integrated AI services with enterprise applications and data sources through REST APIs and backend service integrations.
• Deployed and managed machine learning workloads using Azure ML, MLflow, Docker, Kubernetes, and CI/CD pipelines.
• Collaborated with engineering and business teams to translate technical requirements into scalable AI solutions and production-ready services.
• Troubleshot production issues involving APIs, models, data pipelines, dependencies, and deployment infrastructure while maintaining system reliability.