Senior IT Project Manager

Supported Epic implementation, upgrade, enhancement, and optimization initiatives with a security-focused delivery approach. Led the end-to-end project lifecycle from requirements gathering through deployment, managing scope, schedules, budget estimates, and implementation plans.

Managed user provisioning, roles, profiles, and access permissions. Facilitated project meetings, testing and validation of security configurations, go-live activities, and post-production support while monitoring progress and adapting delivery strategies to meet requirements.

Led cross-functional teams in planning, executing, and delivering system integration projects involving software and hardware components. Directed technical solution implementation for high-profile application version and end-of-life transition initiatives.

Participated in SAFe and Agile ceremonies including PI planning, stand-ups, sprint reviews, demos, retrospectives, and refinement. Served as liaison between client product owners and delivery teams, and created Jira dashboards to track bugs, enhancement tickets, and project progress.

Led planning and delivery for Group Renewals and Pricing solutions with strategic impact on enterprise operations. Coordinated business stakeholders and IT teams to define project scope, deliverables, risks, quality requirements, and delivery plans.

Performed project tracking through RAID analysis and quality reviews, participated in quarterly SAFe planning, and managed vendor and strategic sourcing activities. Presented project reporting in steering committee and senior executive stakeholder forums.

Managed multiple moderate- to high-risk IT projects across Life and Health, Group Benefit, and Business Market initiatives. Led architects, application development teams, and outsourced staff through iterative, Waterfall, Kanban, and Scrum delivery approaches.

Managed a total budget exceeding $3 million, developed project roadmaps, plans, schedules, and work breakdown structures, and delivered migrations and integrations without unscheduled downtime. Delivered projects up to $100,000 under budget and reported status to steering committees and executive sponsors.

Managed a $2 million project budget and coordinated vendors, control partners, and internal stakeholders to achieve business objectives, milestones, and delivery outcomes. Built product roadmaps and maintained alignment with stakeholder needs.

Documented Jira user stories, completed Sprint Zero activities, and coordinated architecture, development, QA, triage, and funding-request estimates. Led vendor engagement for a mobile wallet and online banking initiative involving Samsung Pay, Google Pay, Apple Pay, and TSP providers.

Chaired sprint planning sessions and managed product backlogs, sprint backlogs, and user stories in Jira. Planned project releases through test automation and applied CI/CD practices to improve software delivery.

Led IT systems integration and business-process reengineering during the GE Capital acquisition by Wells Fargo. Contributed to a unified Credit Risk Management Program and managed requirements, change control, process improvement, and user acceptance testing activities.

Implemented Agile best practices for requirements solicitation and project delivery. Supported program financial management through budget consolidation, change requests, actuals tracking, and forecast updates.

Created financial trend reports comparing project actuals against forecasts, reviewed time-tracking reports for anomalies, and investigated budget variances to support fiscal accountability.