QA Engineer | Automation + AI | Manual

Leveraged Claude and GitHub Copilot to accelerate automation, generate test cases and user stories, improve grooming workflows, perform UI path healing, and refactor test scripts. Built and maintained regression, sanity, and integration automation supporting CI/CD pipelines.

Validated functional tickets against requirements, optimized test plans to reduce cycle time, and documented defects to support faster resolution. Managed releases, change requests, and deployments in coordination with DevOps and product teams using Postman, SQL, and Azure DevOps.

Led QA efforts for releases across real estate, e-commerce, GPS tracking, telecom, healthcare, and enterprise systems. Mentored junior testers, authored process documentation, and supported an Azure DNS to Akamai DNS migration through cutover testing, CNAME configuration, and traffic redirection.

Designed and executed test suites to provide comprehensive coverage and alignment with business objectives. Maintained and enhanced automation scripts for regression and sanity testing.

Documented and tracked defects with actionable feedback, recommended system improvements based on testing results and user feedback, and conducted regression and smoke testing for new features and critical functionality.

Managed releases and monitored production server stability. Collaborated with business analysts, developers, QA teams, system administrators, and clients while conducting UAT to validate features against business objectives.

Tested existing software applications, identified defects, and generated issue reports for third-party providers. Reviewed applications and IT operations to assess quality, compliance, and operational effectiveness.

Examined internal IT controls, identified risks and weaknesses in systems and network infrastructure, and developed remediation recommendations. Reported audit findings and recommendations directly to the CEO.

Led QA teams by assigning tasks and overseeing execution of test suites, scenarios, and test cases. Developed Selenium automated test scripts and maintained automation frameworks for functional, regression, and sanity testing.

Documented and tracked defects, verified fixes, released software builds, and monitored production server stability in collaboration with DevOps teams. Provided estimates and status updates to improve project visibility.

Performed smoke testing, installation troubleshooting, and deployment support for GPS tracking solutions. Collaborated with business analysts, developers, QA teams, and system administrators to deliver reliable software.

Installed, configured, and maintained network infrastructure including firewalls, switches, and routers. Provided server administration and technical support to maintain uptime and stability of municipal systems.

Monitored and troubleshot PCs across departments, implemented diskless client/server technology, maintained municipal maps and data using ArcGIS, and performed weekly backups. Supported government software providers through remote assistance and troubleshooting.

Participated in national seminars supporting local government IT development and provided technical support to UNICEF community programs and other NGO initiatives.

Bachelor of Science in Computer Engineering.

Consumer Electronics Servicing National Certificate II.