Virtual Assistant and CRM Specialist

I am a multilingual Virtual Assistant and GoHighLevel CRM Specialist with experience in remote technical support, workflow automation, database organization, and process standardization.

I support teams by resolving technical tickets, maintaining CRM data quality, building sales pipelines, and creating automated workflows and operational triggers. I work with precision, efficiency, and a strong focus on SLA compliance and user satisfaction.

I also have experience coordinating academic operations, including curriculum supervision, student placement, academic tracking, evaluations, and graduation processes. I create clear internal manuals and documentation to make processes easier to follow and scale.

As a language instructor, I teach English and Japanese through adaptive, learner-centered methodologies. I am fluent in Spanish and English, with upper-intermediate Japanese and elementary French.

I am reliable, adaptable, punctual, and comfortable collaborating remotely through digital productivity and communication platforms. I enjoy improving systems, organizing information, and helping organizations deliver better experiences to their users and communities.