I am an Institutional Administration professional with experience in administrative management, human resources, invoicing, purchasing, payroll, inventory control, and customer service.
I have worked in Mexico and Canada, supporting operational and administrative processes in industrial, healthcare, hospitality, and food-service environments. I am experienced in coordinating activities, organizing documentation, following up with suppliers, and supporting project delivery.
In human resources, I have contributed to recruitment and selection, employee onboarding, payroll management, personnel file administration, and workplace incident documentation.
I am skilled in preparing quotations, managing invoices and payments, monitoring inventory, and maintaining effective communication with customers, suppliers, and internal teams.
I am recognized as responsible, organized, proactive, adaptable, and results-oriented. I work well under pressure and collaborate effectively with multicultural teams.
I am seeking opportunities in administration, human resources, or customer service where I can contribute to process improvement and organizational objectives.
Managed invoicing, administrative documentation, customer quotations, purchasing, and follow-up for materials and supplies. Supported project delivery through administrative coordination and operational tracking.
Prepared and managed payroll, supported recruitment and personnel administration processes, and monitored inventory. Scheduled supplier payments and coordinated ongoing administrative and operational activities.
Supported recruitment and employee selection, payroll preparation and management, and administrative processes within the Human Resources department.
Managed workplace risk and incident documentation, delivered onboarding sessions to new employees, and compiled and organized employee records.
Provided personalized customer service through guest reception, table assignments, order taking, and payment handling.
Trained new employees and coordinated activities during high-demand periods. Worked effectively in a multicultural Canadian environment while maintaining service quality.
Supported food preparation and handling activities while maintaining organization and cleanliness in the work area.
Followed food hygiene and handling procedures and collaborated with the team during periods of high customer demand.
Diploma, Customer Service
Diploma in Customer Service completed in Vancouver, Canada.
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