I am a sales and account management specialist with expertise in billing, collections, account operations, and client retention. I focus on making growth measurable while protecting revenue and strengthening long-term customer relationships.
At HP, I have managed complex billing disputes, revenue recovery initiatives, sales support operations, and cross-functional escalations across international markets. I combine commercial awareness with operational discipline to improve both customer outcomes and business performance.
I have helped increase sales through pricing strategy and quote optimization, while reducing turnaround times and eliminating workflow errors. My approach is centered on speed, accuracy, clear communication, and practical process improvements.
I am experienced in resolving high-complexity invoice disputes, improving collections controls, managing account portfolios, and coordinating invoicing processes. I work effectively with Sales, Pricing, Operations, planning teams, and direct clients to resolve issues and meet service expectations.
I am fluent in English and Spanish and have supported multilingual customer markets across Southern Europe. I am comfortable handling high-volume operations, sensitive escalations, and client-facing communication in demanding environments.
I am seeking a next-step opportunity where I can use my sales, account management, billing, and operations experience to turn complex client challenges into trusted, long-term partnerships.
