E-commerce & Customer Service

I am an E-commerce student with an analytical, customer-focused approach and experience in administrative support, incident resolution, and digital channel management.

I provide clear, efficient assistance when handling customer enquiries and administrative processes. I am comfortable managing high volumes of requests while maintaining effective communication.

I have experience coordinating social media channels, creating content, and editing videos to improve community reach and engagement with support services.

I also work as a private English teacher, where I design personalized study materials, plan lessons, monitor academic progress, and communicate regularly with students and families.

I am motivated by process optimization, goal achievement, and delivering end-to-end support in fast-paced digital environments. I am continuing to develop my knowledge of e-commerce and digital store operations.