Senior QA Analyst

Performed structured exploratory, risk-based, mobile, API, and end-to-end testing for Prime Video Financial Systems, a platform that calculates and distributes royalties to digital content providers globally. Validated multi-currency payment flows, tax treatments, revenue-share calculations, royalty corrections, and payment methods including Apple Pay, Google Pay, cards, gift cards, and bank invoices.

Led UAT and exploratory validation for externally managed and Amazon-managed payment integrations. Investigated anomalies using Splunk logs, SQL queries, and Postman API payload analysis; validated XML and JSON schemas against Swagger YAML specifications; and verified consumer, orchestration, and system-layer API responses.

Collaborated with development, product, finance, business, and automation teams to incorporate exploratory findings into Playwright API and GUI regression suites. Participated in war rooms, incident post-mortems, pre-go-live briefings, and post-launch sanity testing to prevent critical production issues.

Delivered exploratory testing, clinical data assurance, API validation, supplier SaaS onboarding, SIT, UAT, BAT support, and solution assurance across GP Connect Access Record Structure and Patient Facing Services programmes. Designed test scenarios, test cases, exploratory charters, and risk profiles based on clinical and technical requirements.

Created and validated patient records through APIs and electronic patient record systems, checking JSON payloads, schema compliance, data mappings, and FHIR ITK3 requirements using Postman, Swagger Editor, SQL, EMIS, and TPP. Worked with suppliers including OX. DH, Flame Lily, and Medicus to investigate API mismatches and data integration defects.

Executed cross-platform mobile and user-journey testing for the NHS App using BrowserStack and emulators on iOS and Android. Updated Playwright GUI automation scripts, managed defects in Jira, supported clinicians and end users during UAT, and contributed to clinical assurance and release readiness.

Performed risk-focused exploratory, functional, and API testing for core banking systems and customer-facing transactional mobile applications. Established test approaches with business analysts, technical architects, product owners, and third-party suppliers.

Executed SOAP and REST API tests using SOAPUI and Postman, validating JSON and XML payloads against Swagger YAML specifications. Verified consumer-layer requests and responses against orchestration and system-layer outputs, and conducted backend validation of payment reporting files and transactional accounting entries.

Created test data for Premium Bonds, Direct Savings, ISA, JISA, Investment Accounts, and related products using automated and manual back-office processes. Applied risk-based testing during constrained release windows and managed test charters, scripts, defects, retesting, and closure through ALM and Jira.

Executed end-to-end functional, exploratory, SIT, and UAT testing for the Bowel Cancer Screening System. Tested UI and UX changes, API integrations, Registration Authority agent workflows, smartcard access, and SaaS patient submissions.

Validated Java/J2EE microservices and ITK3/FHIR API products, including HTTP status codes, data boundaries, and backend payload accuracy. Maintained and executed Selenium WebDriver regression suites for core application workflows.

Performed functional and exploratory testing for digital credit card acquisition channels, global online forms, and credit lifecycle processes. Identified edge-case validation issues, broken user journeys, and state-management defects.

Led testing for FCA and CMA customer alert requirements, validating fee-notification and credit-authorisation rules. Coordinated with card-production vendors including Gemalto and Oberthur for physical card generation and statement validation, and supported SIT through Model Office sign-off.

Bachelor of Science in Computer Science, awarded with Distinction.

Foundation-level software testing certification.