Virtual Assistant

Completed hands-on virtual assistant projects covering business meeting scheduling, calendar coordination, recruitment form creation, interview booking, customer email organization, and HubSpot CRM setup. Created customer records, tasks, customer complaint notes, and professional customer support responses.

Conducted travel research covering hotels, restaurants, flights, airport transfers, activities, pricing, distances, and travel times. Compared flight options, maintained travel spreadsheets, developed a multi-day itinerary, and used Travefy to prepare a complete client travel plan for presentation.

Maintained accurate written records and administrative documents with strong attention to detail. Prepared and edited documents using clear formatting and structure.

Supported day-to-day administrative activities, communicated clearly with staff, followed verbal and written instructions, and managed multiple responsibilities while meeting deadlines and established procedures.

Maintained accurate records and organized information from written and verbal sources. Prepared well-structured documents and supported administrative activities.

Followed instructions and procedures consistently while handling multiple responsibilities. Demonstrated reliability, attention to detail, and clear written communication.

Completed a Bachelor of Arts degree in English and Geography.

Completed practical training in executive support, customer support, CRM administration, scheduling, travel planning, research, and remote work.