I am an administrative professional with solid experience in multichannel customer service, cash management, and operational support.
I have developed strong communication and conflict-resolution skills through direct customer interactions at pharmacies, real estate offices, and retail environments.
I am experienced in managing schedules, handling customer inquiries through phone, email, WhatsApp, and social media, and supporting day-to-day administrative operations.
I also have experience with inventory control, product entry, stock auditing, cash reconciliation, petty cash administration, and purchasing processes.
I am currently pursuing a technical degree in E-commerce and Digital Marketing to strengthen my ability to support businesses in digital and remote environments.
I am organized, empathetic, detail-oriented, and committed to delivering efficient service and reliable operational support.
Provide comprehensive customer service through in-store assistance, telephone inquiries, and WhatsApp Business communication.
Manage the entry of medicine and personal care products into the company system. Support stock control and expiration-date audits to ensure efficient product rotation.
Coordinated the professional and personal schedules of company leadership, improving time and commitment management.
Provided multichannel customer service through email, telephone, WhatsApp, and social media. Managed social media activities, petty cash administration, purchasing, and daily operational support.
Handled daily cash reconciliation and revenue collection in the checkout area while maintaining high accuracy standards.
Entered merchandise into the system, controlled inventory, and organized store shelves to support efficient retail operations.
Technical Degree, E-commerce and Digital Marketing
Currently pursuing a technical degree focused on e-commerce and digital marketing.
Secondary Education, Natural Sciences
Completed secondary education with a focus on Natural Sciences.
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