Client Engagement & Sales Support Specialist

I have extensive experience supporting customers through complex CRM platforms, troubleshooting technical issues, and managing fast‑paced digital workflows. I learn new systems quickly and apply structured processes to deliver accurate, reliable support. My work has included coordinating high‑volume tasks, maintaining clean data, and ensuring a smooth customer experience across multiple digital tools.

I bring 13 years of experience across B2B and B2C sales, client engagement, and high‑volume digital operations. My background spans trade shows, conferences, product launches, charity events, and corporate functions — environments where I strengthened my ability to communicate clearly, present confidently, and build rapport with diverse stakeholders.

Detail‑oriented and process‑driven, I’m skilled in documentation accuracy, workflow coordination, and cross‑functional communication. I’ve achieved sales targets across multiple marketing campaigns and understand how to translate customer needs into actionable solutions.

Known for my precision, proactive problem‑solving, and calm communication style, I thrive in roles that require both operational discipline and strong interpersonal skills. I enjoy bringing structure to complex environments, supporting teams, and creating clear, confident, client‑ready messaging.