I am a commercial assistance and e-commerce operations professional with experience in administrative support, client follow-up, and digital communication.
I organize information, coordinate tasks, and support day-to-day operational processes with a focus on accuracy, responsiveness, and effective communication.
I have experience managing product information in WooCommerce, including product entry and updates, as well as supporting customer-related workflows.
My background also includes copywriting and community management, where I created persuasive content, promoted services, managed social media communities, and monitored key metrics.
I bring strong organizational, customer service, problem-solving, adaptability, and teamwork skills. I am also experienced in psychosocial support and educational activity planning.
I am a native Spanish speaker with basic English proficiency and practical knowledge of Excel, Google Drive, Trello, ClickUp, WhatsApp Business, and WooCommerce.
Managed internal communication and followed up on assigned tasks to support daily operational activities.
Organized information and provided administrative support. Assisted with client-related processes and managed product information in WooCommerce, including product entry and updates.
Managed social media channels and created persuasive content to promote services and engage the community.
Monitored key metrics and supported digital communication activities to strengthen online visibility and audience interaction.
Designed and implemented psychosocial support plans for students and participants.
Planned psychoeducational activities focused on emotional education and values formation.
Designed and implemented psychosocial accompaniment plans as a volunteer child therapist.
Planned psychoeducational activities focused on emotional development and values-based learning.
TSU, Psychosocial Therapy
Technical university degree in Psychosocial Therapy.
High School Diploma, Sciences
Bachelor-level secondary education in Sciences.
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