Rachel Hatoum
Rachel Hatoum

Senior Payroll Manager

Actively looking · Member since 4 Sep 2026
Message
Location
Calgary, Canada
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Senior

About

Professional summary

I am a payroll and HRIS leader with more than 20 years of experience managing complex, high-volume payroll operations across healthcare, oil and gas, professional services, retail, and multi-site organizations.

I bring deep expertise in Canadian payroll compliance, full-cycle payroll processing, reconciliations, audits, remittances, year-end processing, T4s, Records of Employment, benefits, pensions, and payroll governance.

I have led payroll and related functions supporting workforces of more than 1,600 employees, including unionized and non-union employee groups. I have also managed teams of up to nine payroll and HR professionals.

I specialize in payroll technology transformation, including requirements gathering, configuration, conversions, testing, integrations, validation, training, and go-live stabilization. My systems experience includes Dayforce, SAP SuccessFactors, ADP Workforce Now, Avanti, VIP, Kronos/UKG, and QuickBooks.

I focus on improving payroll accuracy, controls, employee service, reporting, and operational efficiency. Through process redesign and automation, I have reduced high-volume administrative effort by up to 90% while strengthening governance.

I am a trusted operational leader who develops teams, resolves complex payroll issues, and delivers accurate and compliant payroll services in demanding environments.

Skills

16 capabilities

Experience

Career history

HRIS & Total Rewards Manager / Manager of Payroll The Brenda Strafford Foundation

Led payroll, HRIS, benefits, and related technology for a 1,600-employee multi-site healthcare organization. Managed a nine-person function supporting unionized and non-union employee groups.

Directed payroll operations, controls, reconciliations, compliance, reporting, issue resolution, and service delivery. Led SAP SuccessFactors and Dayforce-related transformation activities, including requirements, testing, validation, integrations, and go-live stabilization.

Redesigned and automated high-volume processes, reducing administrative effort by up to 90% while improving payroll accuracy and governance.

HRMS & Payroll Manager Paramount Resources Ltd.

Led payroll, HRMS, benefits, compensation, and retirement administration in a multi-site oil and gas environment.

Strengthened payroll workflows, data controls, reporting, and provider coordination to ensure accurate, compliant, and effective service delivery.

Payroll & Benefits Team Lead Intercare Corporate Group

Led a five-person payroll and benefits team supporting more than 1,600 unionized and non-union employees.

Strengthened payroll controls and Avanti processes in a complex multi-site environment.

Payroll & Benefits Specialist / HR Murphy Oil

Managed Canadian payroll and benefits administration using ADP Workforce Now.

Performed reconciliations, audits, reporting, and support for expatriate payroll requirements.

HRIS Implementation Specialist PEO Canada

Translated complex payroll requirements into HRIS configuration, data conversion, testing, and training activities.

Supported payroll implementation work affecting more than 5,000 employees.

Education

Learning history

Athabasca University

Bachelor, Human Resources and Labour Relations

Bachelor of Human Resources and Labour Relations, in progress.

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