I am a systems professional with extensive experience in operating, monitoring, and supporting IT infrastructure in production environments.
I specialize in alert management, incident analysis, ticket follow-up, and SLA compliance, with a strong focus on service continuity and platform availability.
I have hands-on experience monitoring critical infrastructure, applications, services, metrics, and logs using a range of enterprise monitoring platforms.
My technical background includes Linux administration and troubleshooting, basic Windows Server administration, connectivity diagnostics, and monitoring of database services.
I am accustomed to working with documented procedures, shift-based operations, incident escalation workflows, and support for corporate clients.
I am seeking remote opportunities where I can contribute my infrastructure operations, monitoring, and technical support experience.