Process and Quality Analyst

Conduct institutional process assessments to identify deviations and improvement opportunities. Develop and update procedures, flowcharts, and operational guides in accordance with IRAM ISO 9001 standards.

Support the definition and adjustment of internal controls for administrative processes. Monitor procedure compliance, follow up on detected deviations, and coordinate with different areas to implement and standardize process improvements.

Analyze administrative and management information to support internal audit activities. Evaluate internal controls and identify operational risks.

Contribute to audit reports and the documentation of findings. Follow up on corrective actions, verify implementation, and provide information analysis to support departmental decision-making.

Managed administrative documentation, ensuring appropriate classification, organization, and traceability. Followed institutional procedures and administrative processes.

Resolved operational incidents, monitored requests and administrative cases, and improved information organization and workflow efficiency.

Managed administrative and documentary activities for the dean's office. Drafted meeting minutes, opinions, reports, and institutional communications.

Organized academic meetings and agendas, maintained records for incoming faculty documentation, and provided operational support to academic authorities and teams.

Managed the overall operation and administrative control of a self-owned business. Planned activities and improved operational processes.

Coordinated commercial and administrative tasks, maintaining organization across daily business operations.

Organized and coordinated institutional events and official activities. Managed administrative tasks, supplier interactions, and report preparation.

Coordinated logistics and documentation required for official events and ceremonial activities.

Currently in the final semester.

Completed.

Completed.