Detail-oriented Executive Assistant with a customer service background in banking and specialized training in virtual administrative support. Skilled in calendar management, travel planning, and client communication, with a track record of keeping operations organized and clients reassured. Currently seeking remote EA/VA opportunities supporting founders or busy executives.
Attended to and resolved customer complaints and account-related issues, helping customers feel satisfied and reassured after each interaction.
Handled inquiries related to banking products and account management while maintaining professionalism, accuracy, and a client-focused approach in a high-volume financial services environment.
Resolved customer complaints and account-related issues in a fast-paced banking environment during a six-month contract.
Delivered consistent and reassuring service that supported customer confidence, satisfaction, and positive client relationships.
National Youth Service Corps
Virtual Administrative Assistant Training Program, Virtual Administrative Support
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