I am a Virtual Administrative Assistant with experience supporting quality control teams, managing calendars, reviewing documentation, and maintaining organized records.
I have worked in front-desk operations, back-office coordination, telephone sales support, and customer complaint ticket management. I am comfortable communicating with clients, vendors, and internal teams.
My background in tourism has strengthened my customer service, itinerary management, product advisory, and fast problem-solving abilities. I have experience handling groups and providing direct support to travelers.
I use Microsoft Office, Google Ads, Slack, virtual calendar tools, social media, and photo and video editing software to support daily operations and communications.
I hold a Bachelor’s degree in Tourism from the Universidad de Quilmes and continue expanding my digital skills through training in virtual assistance, ChatGPT, AI agents, and English.
I provide administrative support within the Quality Control team. My responsibilities include calendar follow-up, document suitability reviews, and archive and records control.
I help maintain organized processes and accurate documentation while supporting the team’s day-to-day administrative needs.
I worked as a front-desk agent, coordinating with back-office teams and assisting with telephone sales activities.
I also managed customer complaint tickets, provided support to clients, and helped ensure timely follow-up and resolution of service requests.
I advised customers on tourism products, managed sales, and delivered direct customer service to travelers and vendors.
My work included calendar and itinerary management, rapid problem resolution, product guidance, and group coordination.
Bachelor's Degree, Tourism
Bachelor's Degree in Tourism.
High School Diploma, Humanities and Social Sciences
Graduated with a secondary education diploma in Humanities and Social Sciences.
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