I am a results-driven sales executive, administrative support professional, and virtual assistant with experience in customer service, stakeholder engagement, operations support, and business development.
I build and maintain client relationships, identify prospective customers, manage sales pipelines, and contribute to lead-generation initiatives. I am comfortable gathering customer feedback and preparing clear sales and performance reports.
I have operational management experience from supporting the Worldcoin ecosystem, where I progressed from an onboarding operator to a station manager. I coordinated daily activities, supported users, supervised team operations, and provided peer-to-peer transaction guidance.
I also have experience supporting infrastructure-related field operations through my industrial attachment at the Kenya National Highways Authority. My responsibilities included monitoring road maintenance work, conducting quality checks, and documenting field progress.
I am skilled in administrative coordination, record management, reporting, Microsoft Office, Google Workspace, and collaborative teamwork. I bring a customer-focused, organized, and adaptable approach to sales, operations, and virtual support roles.
Identify and engage prospective clients to generate business opportunities. Build and maintain client relationships while managing the sales pipeline.
Gather customer feedback, prepare sales reports, and support business development initiatives.
Started as an Onboarding Operator and progressed to Station Manager supporting contracted operations for the Worldcoin ecosystem. Oversaw daily station operations, customer support, and team activities.
Educated users, gathered operational feedback, and prepared performance reports. Continued assisting registered users with peer-to-peer transaction guidance after onboarding was suspended in Kenya.
Supported the supervision and inspection of road maintenance works during an industrial attachment placement.
Conducted quality control checks on construction materials and prepared reports, meeting minutes, and field progress reports.
Certificate, Building and Construction Technology
Completed a Certificate in Building and Construction Technology.
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