I am a proactive and detail-oriented administrative support professional with experience supporting day-to-day business operations, maintaining organized records, and ensuring efficient workflows.
I have hands-on experience with data entry, document preparation, meeting summaries, transcription, calendar coordination, appointment scheduling, and professional email management.
I communicate effectively in written and verbal settings and work well with teams to deliver accurate, timely, and confidential administrative support.
I am comfortable using Google Workspace, Microsoft Teams, Microsoft Outlook, Zoom, and Canva to coordinate work, communicate with stakeholders, and manage administrative tasks.
I also have customer support and sales experience, including resolving customer concerns, assisting walk-in customers, and maintaining a positive, customer-focused approach.
I am adaptable to new technologies and business strategies, with strong attention to detail, time management, collaboration, and online research skills.
Managed data entry and maintained accurate, organized records and documentation.
Prepared meeting summaries, reports, and administrative documents in a clear and professional format. Supported daily administrative operations and performed transcription of meetings, interviews, and audio recordings.
Maintained accurate company records and documentation through data entry, while coordinating appointments, meetings, and business engagements to keep calendars current.
Managed professional email correspondence, responded to inquiries, and completed timely follow-ups. Conducted online research to support operations and decision-making, and managed social media platforms and online engagement.
Resolved customer complaints and concerns efficiently while maintaining a professional, customer-focused approach.
Assisted walk-in customers, addressed their needs, and contributed to a positive customer experience.
Bsc, Computer Science with Economics
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