Appointment Coordinator Zoomworkers
Coordinated appointments for multiple operators to address home-insurance-related issues.
Worked remotely from Argentina for a Spain-based company. The contract ended in July 2024.
- Location
- Moreno, Argentina
- Desired salary
- 500–1500 USD/monthly
- Work preference
- Remote Only / Full Time, Part Time, Contract
- Experience level
- Senior
About
Professional summaryI am a technical support and customer service professional with extensive experience assisting users by phone and resolving operational, software, access, and payment-related issues.
I have supported users in financial services, online payment platforms, insurance, telecommunications, and automotive savings-plan environments. My work has included password resets, account unlocks, token activation, software installation, and coordination with external internet providers.
I am trained in Full Stack web development, including HTML5, CSS, JavaScript, Node.js, SQL, React, MongoDB, and MariaDB. I also completed training in manual software testing using Jira, Trello, and Xray.
I bring experience in appointment coordination, collections, telephone sales, customer support, and technical assistance. I am comfortable communicating clearly with clients and users to identify issues and guide them toward resolution.
I have worked in home-office and call-center settings, adapting to contract-based roles and changing business requirements. I am seeking opportunities where I can apply my technical support, customer service, and digital skills.
Skills
16 capabilitiesTech stack & tools
Working toolkitExperience
Career historyCollections Agent Martinez de Alzaga
Handled collections activities for delinquent clients of Banco Supervielle.
Conducted client communications and followed up on outstanding payments. The contract ended in March 2024.
Telephone Sales Representative Guijored SA
Performed telephone sales of tangible products and supported prospective customers throughout the sales process.
The role ended due to organizational restructuring.
Customer Service Representative Konecta SA
Provided customer service for Peugeot and Citroen savings plans by phone.
Assisted customers with inquiries related to their plans and account services. Left the role by resignation.
Technical Support Agent New Cei
Provided telephone technical support to Cordial Financiera employees. Resolved account unlocks, password resets, software installation, and Active Directory-related requests.
Coordinated with external internet providers when connectivity support was needed. The role ended due to restructuring.
Technical Support Agent Interbanking SA
Delivered telephone technical support for Interbanking users, assisting with payments, reports, CBU uploads, and token activation.
Installed antivirus software and resolved user access and operational issues. The role ended due to restructuring.
Sales and Customer Support Representative Next Latinoamérica SA
Sold insurance products, cards, and loans while providing customer support.
Assisted clients with product information and service-related requests. Left the role by resignation.
Technical Support Agent Bapro Pagos SA
Provided telephone technical support for users of the company's web platform.
Assisted users in resolving access and website-related issues. The contract ended in November 2012.
Education
Learning historyUniversidad Tecnológica Nacional (UTN)
Initial Full Stack Training, Full Stack Web Development
Training in HTML5, CSS, JavaScript, Node.js, SQL, and React.
Universidad Tecnológica Nacional (UTN)
Advanced Full Stack Training, Full Stack Web Development
Advanced training in MongoDB and MariaDB.
Silvertech
Manual Tester Training, Software Testing
Manual testing training using Jira, Trello, and Xray.
Potrero Digital
Technical Support Training, Technical Support
Technical support training.
This professional hasn’t added portfolio projects yet.
This professional hasn’t listed any services yet.
People also viewed
Tung Q. Đao Technology Training Specialist 
Tatiana Constante Mendieta Administrative Assistant | Administrative Analyst | Operations Support 
Jennifer Andrea Chalarca Gómez Psicóloga 
Ma Fatima Dineros-Padua E-commerce Virtual Assistant 
Maria Paola Morando Customer Experience Specialist 
Similoluwa Salami Executive Assistant 
Mary ann Customer support 
Yaritzi San Juan Administrative Assistant