I am a Systems Analyst and IT Infrastructure Administrator with more than 15 years of experience supporting, operating, and improving critical technology environments. My background includes virtualized infrastructure, server administration, networking, monitoring, backups, security, and end-user technical support.
I have managed VMware, Proxmox, Hyper-V, VirtualBox, and Docker environments, including more than 3,000 virtual machines for public-sector administrative and legal operations. I focus on maintaining availability, performance, resilience, and secure access to essential services.
I work with Windows Server and Linux platforms, Zabbix and Grafana monitoring, Veeam backups, disaster recovery processes, storage, cloud services, and data center operations. I also have experience administering networks, structured cabling, VoIP communications, CCTV, and access-control systems.
Throughout my career, I have provided onsite and remote HelpDesk support, resolved hardware, software, connectivity, and application incidents under SLA requirements, and coordinated technical support activities as a project team leader. I communicate effectively with technical teams, end users, and administrative stakeholders.
I have worked with SAP, IproSAP, SAP ISH, CRM platforms, and healthcare systems, as well as application security and ERP administration. I am also developing complementary web development skills in Java, JavaScript, Node.js, HTML5, CSS3, and databases.
I am proactive, analytical, and committed to operational continuity. I enjoy solving infrastructure problems, modernizing technical environments, and contributing to reliable, secure, and scalable IT services.
