Technical Content Strategist and AI Enablement Lead

I lead an independent content operations practice serving enterprise technology companies, federal systems integrators, and B2B SaaS organizations. My work includes editorial governance, documentation debt remediation, content audits, and AI-enabled production systems.

I created diagnostic tools including the Doc Debt Triage Agent, Wiki Health Agent, and Content Ops Maturity Scorecard to convert manual content audits into repeatable assessments. I also maintain a library of more than 60 Claude skills and agents for intake, brief generation, workflow management, deliverable tracking, and scope documentation.

I built an end-to-end AI-enabled content production pipeline and purpose-built GPTs that increased multi-client throughput by 50%. I have ghostwritten executive bylines and positioning content for more than 30 cybersecurity and cloud leaders.

I served as the first embedded messaging strategist for CDW's NVIDIA-partnered AI professional services practice. I established its initial content production workflow, including intake, prioritization, review, publication, and quality standards for internal and customer-facing deliverables.

I delivered a competitive analysis that prompted a repositioning of AI services messaging and go-to-market language, which executive leadership adopted. I also produced battle cards, statements of work, and scoping documents that supported the revenue pipeline for NVIDIA-partnered AI solutions.

I replaced feature-led messaging with business-impact framing for finance, healthcare, and life sciences buyers, while establishing review standards to prevent feature-led copy from reaching sales teams and partners.

I led generative AI enablement and documentation operations across SalesOps and Order Operations. I coordinated SalesOps, RevOps, and Business Systems teams to integrate Notion and ChatGPT into documentation workflows, reducing content turnaround time by 30%.

I migrated the Business Systems content library into a governed Notion wiki with ownership and governance standards for more than 50 documents used across North America and EMEA. I built Policy Writing Buddy and a ChatGPT playbook that standardized Deal Desk policy content and improved SalesOps productivity by 40%.

I also developed Docker's first partner case study templates and review guidelines, creating a repeatable framework for joint value narratives with global and regional partners.

I owned the messaging document for the company's CDN-to-edge platform repositioning.

I aligned sales, engineering, and executive stakeholders around a single, consistent market narrative for the platform.

I built the content function for a container security company serving regulated industries. I established the first editorial calendar and GTM content planning framework, replacing ad hoc requests with a predictable campaign intake and launch process.

I created white papers, blog content, and customer messaging that increased lead generation by 30% and blog traffic by 50%. I owned container security positioning for financial services, healthcare, and public-sector buyers operating under security and compliance review.

I supported the corporate growth team at a federal IT services organization across more than 10 regulated agency programs. I identified feature-led collateral issues and helped shift corporate growth and program pursuit teams to outcome-based storytelling.

Following the acquisition, I reconciled CSRA and GDIT positioning into a unified narrative for federal cloud pursuits. I documented workflows for cloud management, cloud migration, FinOps, and DevOps, producing standardized process references for sales, proposal, and program teams.

I authored GTM collateral and white papers for Department of Defense and civilian-agency cloud pursuits, contributing to a multimillion-dollar public-sector pipeline.