E-commerce Virtual Assistant

Conducted product research using market-trend analysis and competitor tools to identify products with potential for improved online-store performance.

Created and optimized SEO-based product listings for eBay, Shopify, and Amazon. Wrote keyword-rich titles and descriptions, and tracked listing performance, inventory status, and store updates using Google Sheets and Excel.

Scheduled service appointments and coordinated technician assignments, helping support timely service completion and efficient field operations.

Coordinated with warehouse staff on parts availability, maintained service records and documentation, and tracked inventory to reduce delays and ensure accurate records management.

Organized digital files, spreadsheets, and documentation systems to improve file retrieval and information management.

Entered and updated company records with high accuracy. Managed email communication and data-organization tasks while ensuring timely completion of administrative requirements.

Checked and verified customer orders before serving to ensure accuracy, completeness, and efficient service.

Processed cash and card transactions through the POS system, maintained sales records, and supported kitchen and counter operations during high-volume periods.

Undergraduate studies in Business Administration at St. Clare College of Caloocan, Caloocan City, Philippines.