I am an independent travel agent and virtual assistant with experience creating personalized travel packages, itineraries, and international cruise options. I focus on understanding each client’s needs and providing attentive, reliable service.
I combine travel management with customer service across live chat, email, phone, and video calls. I communicate with courtesy, empathy, and agility to resolve requests and build long-term client trust.
I use copywriting, neuromarketing, email marketing, and lead automation to support travel sales and customer engagement. I am comfortable creating persuasive communications and managing multichannel client interactions.
My professional background also includes education, academic management, public service, security, protocol, and retail customer service. These roles strengthened my leadership, organization, public speaking, writing, and problem-solving abilities.
I am a proactive, resilient professional with native Spanish, intermediate Portuguese, and basic English. I am interested in travel, global tourism, cruises, and opportunities where I can deliver exceptional customer experiences.