Sales Advisor / Customer Service and Client Follow-up Marcer Automotores
Managed customer inquiries generated through Facebook Marketplace and guided prospective buyers throughout the vehicle purchasing process. Registered and organized customer information, conducted phone outreach, and identified customer needs, interests, and purchasing possibilities.
Qualified leads, followed up on conversations and opportunities through WhatsApp, coordinated showroom visits, and resolved questions related to vehicles, payment methods, and financing. Participated in negotiations and transaction preparation, contributing to two completed sales: one motorcycle and one 2009 Volkswagen.