Graphic Designer, Community and Social Media Manager

I manage social media activities for LEGO Marketing in Panama in a remote capacity.

I support the brand's digital presence through social media strategy, community-focused content, and platform management.

I manage social media, graphic design, and video editing simultaneously for independent clients, including Rifasdiego23, Ymstyle18, and Emprezza US. I produce an average of 12 graphic and audiovisual content pieces per week for each client.

For Rifasdiego23, I grew an account by 20,000 followers in three months through content strategy and active community management. I also increased ticket sales by 30% through targeted promotional campaigns and provided commercial advice and personalized customer service to approximately 60 customers per day.

I design professional logos and brand identity manuals for clients while creating social content that supports audience growth and commercial objectives.

I led the company's marketing strategy and brand positioning, planning and executing promotional campaigns that strengthened its digital presence.

I conducted market analysis and campaigns that contributed to a 20% growth in sales and a 12% increase in campaign reach. I also increased social media engagement by 5% through content strategy and community management.

I managed social media and customer service, supporting effective communication with customers and helping close sales.

I personally closed approximately 150 sales during December through personalized customer attention. I created an average of eight weekly content pieces, including stories, reels, and posts, contributing to a 7% engagement increase and growth of the account to 10,000 followers.

I designed professional logos and developed visual identity manuals for clients. I also optimized the visual design and user interface of client websites.

I completed three full brand identity projects, including logos and visual identity manuals, for three different clients. In addition, I developed four media kits for personal brands and independent businesses across different niches.

Diploma in Digital Marketing.

Diploma in Community & Social Media Management.

Diploma in Community & Social Media Management.

Certification in Digital Design and Illustration.

Certification in Video Editing for Social Media.