Mariam Odunayo
Mariam Odunayo

Administrative Assistant | Executive Virtual Assistant

Open to offers · Member since 8 Sep 2026
Message
Location
Uyo, Nigeria
Desired salary
Confidential
Work preference
Remote Only / Full Time, Part Time, Contract, Freelance, Volunteer, Internship
Experience level
Junior

About

Professional summary

I am a proactive and detail-oriented administrative support professional with experience supporting executive, customer service, and operational functions in fast-paced environments.

I manage calendars, email correspondence, meetings, documents, digital records, reports, and follow-up activities with strong attention to detail. I am skilled at keeping tasks organized, tracking deadlines, and ensuring timely communication across stakeholders.

I have experience maintaining CRM data, handling customer requests, resolving service issues, and preparing operational reports that support informed decision-making. My background includes executive assistance, customer support, operations coordination, and delivery supervision.

I work effectively both independently and collaboratively, including in remote and hybrid environments. I am comfortable using Google Workspace, Microsoft Office, CRM platforms, and project collaboration tools to streamline administrative workflows.

I bring strong written and verbal communication, time management, problem-solving, confidentiality, and multitasking abilities. I am passionate about contributing dependable administrative support to organizations creating meaningful impact.

Notice period: 2 days

Skills

26 capabilities

Tech stack & tools

Working toolkit

Collaboration

Communications

Languages & Frameworks

Experience

Career history

Customer Support Specialist Erryjokky Network

Managed customer communications through email and chat, providing timely support for complaints and service requests. Maintained accurate customer records and updated CRM systems, contributing to a reported 40% improvement in customer relationships.

Generated operational reports and insights to support service improvements and decision-making. Assisted with administrative documentation and digital record maintenance, coordinated customer requests, and followed up to ensure timely service delivery.

Executive Assistant Blow Business Community

Managed executive calendars, scheduled meetings, coordinated appointments, and handled professional email correspondence with clients and stakeholders. Conducted online research and prepared reports, presentations, and business documents.

Organized confidential digital records and supported event planning and logistics for entrepreneur programs serving more than 3,000 participants across virtual and physical programs. Coordinated information and activities among stakeholders to support smooth administrative and program operations.

Operations & Delivery Supervisor Kleansford

Coordinated daily operations, schedules, workflows, and service-delivery activities. Maintained accurate order, delivery, and customer records, contributing to a reported 70% improvement in delivery speed.

Communicated with customers to resolve issues and maintain satisfaction. Monitored team performance, followed up on operational tasks, and supported administrative documentation processes to improve communication and delivery outcomes.

Education

Learning history

ESAE University

B.Sc., Accounting

Bachelor of Science in Accounting, Second Class Upper Division.

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