Administrative Assistant and Immigration Caseworker

Managed academic and immigration-related client processes, including advising clients through ApplyBoard and providing guidance based on immigration requirements.

Reviewed documentation for visitor visas, international studies, PGWP, extensions, and TRV applications. Used CIC government systems, submitted webforms, and supported clients throughout the end-to-end process.

Responded to general inquiries, routed specialized questions to the appropriate advisor, monitored case progress, and maintained follow-up through Case Easy, Salesforce, and InsZoom.

Provided reception, general administrative assistance, agenda management, and support for internal and external customers.

Registered and controlled billing, managed petty cash movements, supported accounts receivable recovery, and handled incoming and outgoing documents.

Delivered customer service and general administrative support, including follow-up of work orders and invoicing activities.

Managed petty cash movements, analyzed suppliers, and coordinated the sending and receipt of business documents.

Supported management operations through reception, general assistance, scheduling, and communication with internal and external clients.

Handled billing registration and controls, petty cash movements, and document processing. Assisted with approval controls for contracts and financial documents.

Provided personalized customer service and conducted client visits to support commercial relationships and negotiations.

Managed accounts receivable recovery, administrative and invoicing activities, and sales-related client follow-up.

Provided customer service, invoicing, account recovery, and client follow-up in a financial services environment.

Supported credit card administration and handled cashier-related operational responsibilities.

Bachelor-level secondary education in Social Sciences.