I am a proactive, organized, and responsible administrative professional with strong interpersonal skills and a positive attitude toward completing my duties.
I have training in administrative and tax management, accounting, auxiliary secretarial work, and social security accounting. I am eager to apply these skills in a challenging professional environment.
My experience includes administrative operations, payroll and personnel management, financial collections, document control, customer service, and conflict resolution.
I also have experience in telephone sales, client prospecting, opportunity identification, commercial proposal presentation, sales funnel management, and customer retention.
In data validation roles, I have performed post-sales quality control, customer data verification, telephone order confirmations, address audits, and logistics incident correction.
I am seeking an opportunity where I can continue learning, contribute with my organizational abilities, and develop professionally in administration, accounting, or customer service.
Managed payroll and personnel-related administrative activities, as well as general administration and operational support.
Handled financial management and collections, document control and filing, and common-area and reservation coordination.
Provided customer service, addressed conflicts, and supported security and logistics activities.
Performed post-sales quality control and thorough customer data validation to ensure accuracy for merchandise dispatches.
Confirmed purchase orders by phone, audited delivery addresses and shipping specifications, and corrected information issues to reduce logistics errors.
Prospected clients and identified business opportunities through telephone sales activities.
Presented commercial proposals, managed the sales funnel, and supported customer portfolio retention.
Completed an internship in the Social Security Accounting Department at the Hospital Militar Universitario Docente Dr. Ramón De Lara, located at Base Aérea San Isidro.
Supported accounting-related learning and administrative activities within the department.
High School Diploma / Technical Degree, Administrative and Tax Management
Completed secondary education and technical training in Administrative and Tax Management in 2024. Also obtained an academic certificate in accounting.
Technical Course, Auxiliary Secretarial Studies
Completed a technical course in auxiliary secretarial work.
Technical Course, Accounting
Completed a technical course in accounting.
Language Studies, English
Studied English language skills.
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