I am an experienced customer service and administrative professional with a background in retail operations, team supervision, data entry, payroll, scheduling, inventory, and cash handling.
I currently support daily store operations as a Retail Assistant Manager, where I train associates, maintain customer-focused service standards, coordinate schedules, process payroll, and assist with management responsibilities.
I am skilled at maintaining accurate records, processing payments and deposits, monitoring inventory, and resolving customer concerns professionally. I am detail-oriented and dependable when handling administrative and financial tasks.
My previous experience includes customer service leadership, cashiering, merchandise processing, and data-entry work. I have experience verifying source documents, correcting data errors, operating office equipment, and completing work accurately within deadlines.
I hold an Associate of Science degree in Business Management as well as an Associate of Science degree in Health Sciences with a Medical Office and Billing Specialist focus. I am seeking a remote opportunity in customer service, administrative support, data entry, virtual administration, or operations coordination.
I supervise, train, and develop store associates while supporting daily retail operations and maintaining a professional, customer-focused environment.
I manage merchandise ordering and replenishment, monitor inventory, create employee schedules, process payroll, prepare bank deposits, and accurately handle cash and payment transactions. I also assume management duties when the Store Manager is absent.
I assisted with customer service, merchandise processing, stock replenishment, and maintaining an organized and welcoming store environment.
I processed receipts, refunds, credits, and customer payments accurately. I handled cash, checks, credit cards, and automatic-debit transactions while maintaining accurate cash and receipt records.
I compared entered data against source documents, compiled and sorted information, and verified records for accuracy before data entry.
I entered information into computer systems, operated office equipment, corrected data-entry errors, maintained activity logs, and completed administrative assignments accurately and on time.
Certificate, HIPAA Essentials for Healthcare Professionals
Completed the HIPAA Essentials for Healthcare Professionals certificate.
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