Tech Lead & Software Engineer

I serve as Tech Lead and software architect for an omnichannel CRM and identity-resolution platform for GTM and RevOps operations. I lead the end-to-end conception, engineering, and implementation of the product.

I built a reactive Next.js and React interface with TypeScript, Tailwind CSS, shadcn/ui, TanStack Table, @dnd-kit, and WebSockets. On the backend, I designed an asynchronous FastAPI architecture using Redis locks and Pub/Sub, RabbitMQ, and Celery; developed lead-reconciliation algorithms for Meta webhook identities; and implemented multi-tenant PostgreSQL, MinIO S3 storage, Docker, Traefik, and Nginx infrastructure.

I work on core engineering for Unilab LIS, a laboratory information system for clinical diagnostic laboratories. My responsibilities include complex business logic, high-volume transactions, system uptime, and communication between laboratory systems and external services.

I develop and maintain integrations for hospital exam requisitions, laboratory report delivery, and analyzer serial/TCP interfaces. I optimize Delphi and MariaDB processes, tune complex queries, refactor legacy functionality, and deliver resilient features with detailed logging and pre-deployment validation.

I identified defects and performance bottlenecks before releases reached production clinical laboratories. I focused on validating complex laboratory workflows and reducing operational risk.

I created Python and TestComplete automation scripts to reduce manual validation cycles. I also performed detailed log analysis and database diagnostics, acting as a technical bridge between customer-reported operational issues and engineering patches.

I served as the final support escalation point for critical incidents in production laboratory environments. I resolved local network problems, firewall configuration issues, laboratory analyzer connectivity failures, and production MySQL/MariaDB database issues.

I automated internal routines with Python and Shell scripts and implemented disaster-recovery workflows to minimize downtime. I also used targeted SQL operations to resolve exam, billing, and integration discrepancies before escalation to core development teams.

I provided front-line technical support for clinical laboratories operating the Unilab LIS platform. My work focused on maintaining service continuity and diagnosing application and infrastructure issues.

I performed root-cause troubleshooting through application logs and service diagnostics on Windows and Linux servers. I also trained clients and onboarded new team members on technical workflows and system architecture.

I provided customer technical support for broadband network services. I diagnosed connectivity issues while working under strict SLA targets.

This role developed my foundation in telecommunications troubleshooting, customer communication, incident handling, and service-oriented technical operations.

Degree in progress. Expected graduation in 2029.

High school diploma completed in 2015.