I am a hospitality and administrative professional with more than four years of experience supporting food and beverage service, client relations, and retail environments.
I deliver attentive, guest-focused service while managing reservations, seating, transactions, inquiries, and service coordination in fast-paced settings. I am comfortable working closely with kitchen, bar, front-of-house, and management teams.
I have hands-on front-desk and spa reception experience, including appointment scheduling, therapist bookings, client database entry, payment processing, cancellation communication, and inventory management. I handle sensitive client information with professionalism and discretion.
My training in cosmetology has also equipped me with practical beauty service skills, including facials, manicures, pedicures, waxing, lash treatments, hair care, skincare, nail technology, and salon management.
I have completed recent training in supervision and management, hotel reception and front-desk service, travel planning, and makeup and cosmetics. I am eager to contribute strong customer service, organization, communication, and administrative support skills to a hospitality or client-facing role.
Deliver attentive table service to hotel guests while maintaining food safety and hygiene standards. Support positive guest experiences by responding professionally to inquiries and service requests.
Substitute for the host when needed, managing guest seating, reservations, and daily staff assignments. Coordinate with kitchen and bar teams to reduce wait times and maintain efficient service flow.
Greeted and seated guests, managed telephone reservations, handled to-go orders, and communicated accurate wait-time estimates.
Processed payments, coordinated with front-of-house staff to maintain dining-area readiness, and communicated guest feedback, special seating needs, and group requests to management.
Managed daily shopkeeping and cashier operations, including inventory tracking, stock replenishment, and customer transactions.
Provided knowledgeable and friendly customer service, building customer relationships and encouraging repeat business.
Managed spa front-desk operations, including appointment scheduling, therapist bookings, client database entry, and payment processing. Handled sensitive client information in accordance with privacy policies.
Maintained inventory and stock sheets, communicated cancellations and schedule changes, and supported beauty services including facials, manicures, pedicures, waxing, and lash treatments.
Cosmetology, Cosmetology
Completed training in hair care, skincare, nail technology, and salon management. Received hands-on instruction in cutting, colouring, styling, facials, and waxing.
High School Diploma
In progress. CSEC results include Principles of Business, EDPM, Office Administration, English A, Integrated Science, Agricultural Science, Social Studies, and Mathematics.
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