Maria Victoria Del Pozzi Roldan
Maria Victoria Del Pozzi Roldan

Guest Experience and Hospitality Professional

Actively looking · Member since 9 Sep 2026
Message
Location
Argentina
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am an enthusiastic, customer-oriented guest experience and hospitality professional with international cruise industry experience. I create memorable interactions by delivering personalized, friendly, and professional service to diverse guests.

I am confident building rapport quickly, making positive first impressions, and communicating clearly with people from different cultural backgrounds. I enjoy creating meaningful connections that help guests feel welcomed and valued.

In my role as a Guest Experience Photographer with Royal Caribbean International, I presented photography products, engaged international passengers, and helped guests preserve memorable vacation moments. I maintained high guest-service standards in a fast-paced, multicultural onboard environment.

My background in communication, graphic design, and volunteer leadership has strengthened my presentation, organization, teamwork, and creative problem-solving abilities. I have supported communication initiatives, created content, and collaborated with diverse teams on community projects.

I am passionate about representing brands with professionalism and enthusiasm while contributing to exceptional customer experiences. I bring adaptability, a positive attitude, strong interpersonal skills, and a service-focused approach to every interaction.

Skills

14 capabilities

Experience

Career history

Guest Experience Photographer Royal Caribbean International

Delivered personalized and professional guest experiences for international passengers onboard a cruise ship. Built trust and rapport through friendly interactions, effective communication, and a customer-focused approach.

Presented photography products in an engaging and informative manner, helping guests preserve vacation memories. Collaborated with onboard teams and maintained high service standards in a fast-paced, multicultural hospitality environment.

Communication Area Director / Volunteer JCI Córdoba

Coordinated communication initiatives and collaborated with diverse teams in a volunteer leadership capacity. Supported community projects through communication planning and content development.

Developed leadership, organizational, interpersonal, and teamwork skills while contributing to initiatives over approximately two years.

Graphic Design Intern – Communication Area Fundación Tierravida

Created visual content and communication materials for the organization’s communication area. Contributed creative design support for internal and external communication needs.

Collaborated with team members to develop creative solutions and strengthen visual communication efforts during an approximately one-and-a-half-year internship.

Education

Learning history

Universidad Empresarial Siglo 21

Bachelor’s Degree, Graphic Design

Studied Graphic Design.

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