Senior Software Engineer

Event or Ticket sales marketplace
As a Senior Full Stack AI Engineer, I led the development of a large-scale ticket aggregation marketplace that centralized event and ticket inventory from major providers including Ticketmaster, SeatGeek, and Paciolan. I designed and enhanced a microservicebased crawling platform responsible for collecting, normalizing, and synchronizing ticket data from multiple external sources in near real-time. I scraped event and ticket information from several ticketing sites like Paciolan, SeatGeek, Ticketmaster, and so on. And then, I listed those tickets for sale on the marketplace to centralize various tickets in a single place. I improved the microservice
architecture-based crawling system using LLM-based AI models like Claude for better performance and speed. In that case, I could successfully switch our automation method from browser-based automation to an API-based one.
Led the modernization of a microservice-based ticket aggregation platform by integrating LLM-powered extraction pipelines, reducing dependence on Selenium/Puppeteer browser automation and increasing crawl throughput by over 70%.
Designed an AI-assisted discovery framework leveraging Claude and GPT models to analyze ticketing websites, identify hidden API endpoints, decode request/response patterns, and automatically generate extraction strategies for new providers.
Developed an LLM-driven workflow that converted raw browser network traces into structured API specifications, enabling rapid migration from UI scraping to direct API integrations across platforms including Ticketmaster, SeatGeek, and Paciolan.
Implemented autonomous AI agents that monitored crawler failures, analyzed HTML and API response changes, identified root causes, and proposed remediation actions, reducing manual maintenance efforts by more than 60%.
Developed AI-powered anomaly detection pipelines to identify pricing inconsistencies, duplicate ticket inventories, invalid event metadata.

Developed JavaScript automation with GitHub Copilot to apply master-branch translations to release branches, resolving critical escalations. Architected and delivered an Angular upgrade for an internal Viva Glint tool, expanding client access and contributing to a reported $1M revenue impact.

Built end-to-end testing solutions with Angular and Java, reducing customer escalations by 90%. Automated Git hooks with Bash and TypeScript, optimized a large frontend bundle, maintained ASP.NET C# email templates, and created a Docker Desktopless WSL2 development workflow using MySQL, Redis, RabbitMQ, and Docker Compose.

Developed features and bug fixes for the Microsoft Family Safety Windows application and family.microsoft.com. Added CSHTML pre-compilation to an ASP.NET MVC backend, improving successful login loading times by 80%, and separated shared account features to improve team independence.

Contributed to Angular-to-React migration efforts, improved homepage loading behavior, refactored test code following DRY principles, and supported an inclusive engineering culture through team meetings and technical presentations. Built Solidity smart contracts and integrated contract calls in the frontend with Web3.js.

Developed bug fixes for React and jQuery components across web and React Native mobile applications, improving product stability and user experience.

Refactored legacy jQuery components into modern React components to improve maintainability, performance, and consistency across the application.

Led frontend development in an agile startup environment for a soccer-club skills training web application. Designed and developed responsive web pages from Sketch mockups using React.js, SASS, and Bootstrap.

Created reusable functional React components with hooks, implemented Redux state management, and delivered mobile features using React Native while meeting project deadlines.

Configured mobile application builds, added new features, and diagnosed client-reported configuration issues. Used SQLite and internal Eventbase tools to configure applications and support product delivery.

Debugged issues using Charles and Postman, delegated findings to appropriate teams, and communicated reliable effort estimates to help manage deadlines and delivery expectations.

Created automated UI test cases using TestNG and XPath. Implemented localization testing through a data-driven testing approach using TestNG Factory and DataProvider capabilities.

Tested backend API components with SoapUI and REST Assured. Developed a Python script to publish frontend and backend automated test results to the team Confluence wiki.

Developed Java features and bug fixes for SmartSuite software and used Xamarin C# to improve an Android application. Collaborated through pair programming to resolve complex engineering issues.

Clarified QA test steps and results, created test plans and test strategies, and executed testing activities for features deployed to production.

Worked remotely using ASP.NET MVC and C# to support software development initiatives. Collaborated closely with the team to understand requirements and complete detailed tasks.

Wrote comprehensive API test cases and helped create responsive web page solutions for mobile and desktop experiences.

Bachelor's Degree in Computer Science.