I am a detail-oriented administrative professional with more than eight years of combined experience in office administration, data entry, records management, customer service, order monitoring, inventory tracking, and cash handling.
I have supported daily office operations by maintaining organized files, encoding information into systems, preparing reports, processing supply requests, and coordinating materials, deliveries, and schedules. I am comfortable handling administrative tasks accurately and efficiently.
My experience also includes customer-facing work in cashier and gaming assistant roles, where I processed payments, issued receipts and refunds, balanced cash drawers, and assisted customers with their concerns.
I am reliable, organized, and attentive to detail. I can manage documentation, emails, client updates, production monitoring, and communication with supervisors and management while maintaining confidentiality and accuracy.
I am seeking a remote Data Entry, Administrative Assistant, Encoder, or Virtual Assistant role where I can contribute my administrative coordination, records management, and customer service skills.
Managed daily administrative and technical support activities, including dispatch coordination, records filing, supply requisitions, material tracking, and itinerary monitoring.
Maintained organized documentation and supported the efficient coordination of daily operational requirements.
Processed player winning tickets into cash and assisted players with transactions and inquiries.
Counted and balanced cash drawers at the beginning of shifts to ensure correct amounts and adequate change availability.
Updated pending orders, monitored client emails, and provided customers with updates regarding their orders.
Reported completed deliveries to management, coordinated with warehouse operations, and monitored production areas for employee uniform compliance.
Received customer payments through cash, checks, credit cards, vouchers, and automatic debits. Issued receipts, refunds, credits, and change due.
Counted and verified cash drawer balances at the start of shifts to ensure correct funds and sufficient change.
Maintained company records by coding, filing, and retrieving documents as needed.
Encoded different files into the system and helped ensure that recordkeeping processes remained organized and accessible.
Filed and surrendered bank card documents and assisted with packing and checking customer items.
Supported customer-facing sales activities, including promoting and selling SM Advantage cards.
Performed filing and document organization tasks during a summer secretarial role.
Wrote check amounts in words and conducted inventory of office supplies.
Bachelor of Science, Elementary Education
Completed a Bachelor of Science in Elementary Education at City of Malabon University in Malabon City, Philippines.
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