Infrastructure & QAOps Lead / Software Quality Assurance Manager

Managed project management and QA activities for ERP modules, including requirements definition, product lifecycle coordination, backlog prioritization, and collaboration with development teams to meet delivery schedules. Implemented QA processes, certification test cases, defect reporting, retesting, and quality controls to support software stability and scalability.

Administered critical infrastructure including SQL Server, IIS, and Synology storage, as well as production-to-development data lifecycle processes. Deployed virtual environments with Hyper-V and vCenter on Windows Server 2025, managed Sophos perimeter security and TLS/SSL certificates, resolved network latency and connectivity issues, and migrated web applications and databases while maintaining continuity and permissions.

Executed software quality assurance and certification testing for national systems, including Infobras, Monitor Ciudadano, and SIGA. Created master test plans, designed test cases from technical requirements and prototypes, prepared test environments, and validated requirements across multiple application modules.

Performed functional, load, performance, database integrity, installation, configuration, security, access-control, browser, and screen-resolution testing. Used Oracle 11g and TOAD for scripts and database validation, Visual Studio and AppDynamics for load testing, Lotus Notes for defect reporting, and TFS for version review. Produced quality reports, functional analysis, business rules, use cases, user manuals, and technical documentation.

Performed banking systems certification activities, including analysis and execution of test cases based on functional specifications. Executed assigned regression test cases and supported testing activities for new systems required by the client certification service.

Prepared end-of-cycle test reports and documented defects in specialized client systems. Used HP Quality Center, SOLMAN, Message Broker, and AS/400 host tools, while working with FTP/SFTP over TLS, HTTPS, TCP/IP, and DNS-related processes.

Prepared QA environments for functional and non-functional testing projects based on user manuals, functional specifications, and project documentation. Created and executed test cases, used virtual machines for parallel test execution, ran automated cases using NetBeans, and managed SQL Server 2005 database data.

Deployed WAR web applications through Apache Tomcat 6.0 on Windows and Linux. Supported ISO 9001 compliance, requirements tracking, and version management using TortoiseSVN and Enterprise Architect, and reviewed project schedules using MOOS Project Viewer and Microsoft Project.

Graduate studies and Bachelor's degree in Systems Engineering.

Diploma in Software Quality.

ISTQB Foundation Level certification.

ISTQB Agile Tester Foundation Level Extension certification.

Completed coursework in Oracle Database Foundations, Oracle Database Platform, Oracle SQL Basics, and Oracle SQL Proficiency.