Amazon Selling Partner Support Specialist

I am a results-oriented support professional with more than five years of experience in Amazon Selling Partner Support. I specialize in resolving complex seller account, catalog, brand, payment, and operational issues while maintaining strong quality and productivity standards.

I have hands-on experience with Brand Registry, brand applications and approvals, incorrect information and detail page issues, feed processing, reserves, disbursements, and payment investigations. I work closely with internal teams to escalate issues, identify root causes, and improve the overall seller experience.

I bring strong analytical, troubleshooting, and process-improvement capabilities. I have contributed feedback to improve internal tools used for payment-related seller issue resolution and have mentored newly hired associates.

Before moving into Amazon support operations, I worked as an Assistant Professor in Mechanical Engineering. I delivered technical curriculum, supervised student projects, supported departmental accreditation activities, and helped students achieve strong academic outcomes.

I combine customer-focused communication, technical instruction, quality assurance, and operational problem-solving skills. I am seeking opportunities where I can apply my seller support, account management, process optimization, and stakeholder collaboration experience.