MAYRA HERRERA
MAYRA HERRERA

Cultural Management and Creative Projects Professional

Open to offers · Member since 12 Sep 2026
Message
Location
Ibagué, Colombia
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Junior

About

Professional summary

I am a final-semester Fine Arts and Visual Arts student and a Technical Professional in International Trade and Business. I combine artistic training, creative thinking, visual communication, and business knowledge in an interdisciplinary professional profile.

I have experience in commercial management, digital marketing, customer service, public engagement, operational coordination, and administrative support. My work has strengthened my ability to organize multiple tasks, respond effectively in high-demand environments, and collaborate with diverse teams.

I am interested in building my career in cultural and creative industries, especially in cultural project management and production, branding, communications, cultural marketing, content creation, and audience engagement. I bring an artistic perspective to communication and project development.

My artistic practice focuses primarily on oil and acrylic painting, with additional experience in printmaking, research, and artistic creation. My academic work explores memory, loss, grief, transformation, and personal and collective experience.

I have worked in Colombia and the United States, developing intercultural communication, adaptability, autonomy, planning, and problem-solving skills. I am comfortable using digital productivity, design, and communication tools to support creative and organizational goals.

Skills

15 capabilities

Tech stack & tools

Working toolkit

Design

Experience

Career history

Customer Service and Operational Coordination JOGA 10 BAR

Provided personalized customer service to diverse audiences in a high-traffic environment, contributing to an organized and positive visitor experience.

Coordinated reservations, space allocation, and service flow while managing simultaneous tasks and responding to requests during periods of high demand.

Branding and Digital Communication Support 10/8 IN SERVICE — Foundation

Supported branding and digital communication strategies intended to strengthen the organization’s visibility and institutional positioning.

Created social media content, supported the organization’s digital presence, and assisted users in a multicultural nonprofit environment.

International Experience and Intercultural Communication Cultural Care Au Pair

Developed intercultural communication skills in an English-speaking international environment.

Planned and managed activities requiring autonomy, responsibility, adaptability, problem-solving, and effective communication with people from diverse cultural backgrounds.

Commercial Management and Customer Service ASPENCIPOL

Implemented commercial strategies and digital marketing campaigns that contributed to approximately 25% sales growth.

Strengthened relationships with customers and suppliers, supported administrative processes, inventory control, supply coordination, and commercial communications.

Customer Service Assistant ALMAR Sistema Logístico Ltda.

Provided telephone support and customer guidance for clients in the financial sector, managing inquiries and service requests.

Followed up on cases and helped improve customer satisfaction and confidence through close, professional service.

Education

Learning history

Universidad del Tolima

Bachelor's Degree, Fine Arts and Visual Arts

Final-semester student. Expected graduation in 2026.

Politécnico Internacional

Technical Degree, International Trade and Business

Technical training in international trade and business.

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