I am a Data Science and Artificial Intelligence undergraduate with hands-on experience in inbound customer support and live chat handling.
I have supported customers through inbound calls and chat, resolving queries in real time while maintaining clear, accurate, and professional communication.
I am fluent in English and have strong written and verbal communication skills. I am comfortable responding to customer questions courteously while working within response-time expectations.
I am proficient with Microsoft Office tools and use AI assistants such as ChatGPT for research and productivity. I am also quick to learn new tools, workflows, and processes.
I work reliably and independently in remote, fast-paced environments. I am currently seeking flexible part-time remote opportunities alongside my full-time university studies in the UAE.
Handled inbound customer calls and resolved customer queries in real time, maintaining a clear, courteous, and professional communication style.
Managed live chat support by responding accurately to customer questions and working to meet response-time expectations.
BSc (Hons), Data Science & Artificial Intelligence
Currently pursuing a Bachelor of Science (Honours) degree in Data Science and Artificial Intelligence.
High School (Grade 12)
Completed Grade 12 with 68%.
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