Jose Duarte
Jose Duarte

Remote Customer Support Representative

Actively looking · Member since 13 Sep 2026
Message
Location
Punta del Este, Uruguay
Desired salary
Unspecified
Work preference
Remote Only
Experience level
Mid

About

Professional summary

I am an experienced and adaptable professional with international work experience in Uruguay and the United States across technical, manufacturing, installation, construction, and customer-facing environments.

I currently work as a Technician II, where I perform technical duties with close attention to procedures, quality, safety, and practical problem-solving. I am comfortable working independently while coordinating effectively with colleagues.

My customer service experience has strengthened my ability to communicate professionally, handle requests, resolve issues, and maintain a positive attitude in fast-paced environments. I am an advanced English speaker and a native Spanish speaker.

I have hands-on experience using tools, equipment, industrial machinery, and technical systems. My background includes manufacturing operations, installation, assembly, field service, remodeling, and quality-focused work.

I am seeking a remote role in customer support, technical support, English communication, online tutoring, virtual assistance, chat and email support, or remote operations. I bring strong interpersonal skills, adaptability, attention to detail, and a willingness to learn new systems quickly.

Skills

27 capabilities

Experience

Career history

Technician II Máxima Seguridad

Perform technical duties in a professional environment while following established procedures, maintaining quality standards, and prioritizing safety.

Use tools and equipment, identify practical issues, resolve problems efficiently, and work independently while coordinating with colleagues.

Aluminum/PVC Cutter, Assembler & Installer VISTALSUR

Cut, assemble, and install aluminum RPT and PVC openings according to measurements and technical requirements.

Troubleshoot assembly and installation issues, coordinate with coworkers, and maintain quality and attention to detail throughout projects.

Server / Customer Service Santana Mexican Restaurant

Provided direct customer service in a fast-paced restaurant environment, communicating professionally with customers and responding to requests.

Resolved customer issues with a positive attitude, managed multiple responsibilities, and collaborated effectively as part of a team.

Manufacturing / Technical Operations Universal Alloy Corporation (UAC)

Performed metal alignment and manufacturing operations, including work with industrial furnaces and heat-treatment processes.

Operated cranes, forklifts, and Combilifts; completed quality-control activities; and followed safety procedures in a collaborative industrial environment.

Driver / Field Technician Top Turf Lawn Care & Pest Management

Drove company vehicles and completed scheduled field service operations, including the application of fertilizers, fungicides, and weed-control treatments according to procedures.

Managed daily assignments independently and communicated professionally with customers and team members.

Stair Installation / Woodworking Complete Stairs

Cut, sanded, and finished wood components for stair systems and related installations.

Worked accurately from measurements and specifications while installing stair components.

Education

Learning history

American Institute of Nondestructive Testing

Nondestructive Testing Certificate, Nondestructive Testing

Completed a certificate program in nondestructive testing.

Technical College System of Georgia

High School Equivalency (GED)

Completed High School Equivalency (GED).

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