Remote IT Support Specialist

I am a technology-focused remote professional with an Associate of Applied Science in Information Technology and three years of experience supporting real estate professionals in a remote environment.

I specialize in technical support, customer service, virtual training, onboarding, and helping users adopt software and digital workflows. I communicate technical and operational information in clear, easy-to-understand terms for people with varying levels of technical experience.

In my work with Realty Connect, I trained teams on efficient workflows, supported users one-on-one, and helped new team members become comfortable with systems and procedures. I am comfortable managing priorities independently while maintaining responsive communication with remote teams.

I enjoy identifying inefficient processes and developing practical solutions that make work faster, simpler, and more cost-effective. My approach combines troubleshooting, documentation, workflow optimization, and strong customer service.

I am seeking a remote role in IT support, technical customer service, software support, onboarding, implementation, training, customer success, or remote operations. I am adaptable, dependable, and quick to learn unfamiliar technologies and systems.