Administrative & Customer Support Operations Comercial Penn
Supported customers with account, payment, and service-related inquiries, providing clear communication and following up when further action was required. Resolved routine administrative issues, documented case details, and escalated matters to the appropriate person or department.
Handled customer information, invoicing, credit, payment follow-up, collection calls, and account updates with close attention to financial accuracy and confidentiality. Also supported purchasing, sales, filing, record review, and spreadsheet-based tracking across day-to-day operations.
