I am an honest, dedicated, organized, and methodical administrative professional with experience in accounting support, customer service, retail, banking, and hospitality operations.
I have managed invoicing, collections, bank reconciliations, accounts receivable, payment allocation, cash control, and customer accounts across multi-branch and service-focused businesses.
I am comfortable working both independently and as part of a team. My strengths include attention to detail, multitasking, adaptability, organization, and clear verbal communication.
I have experience supporting customers and guests in fast-paced environments, including front desk reception, retail, food and beverage events, and sales. I focus on providing efficient, professional service while maintaining accurate administrative records.
I am eager to continue learning and developing new professional skills. I am available for full-time opportunities where I can contribute strong administrative, accounting, and customer service capabilities.
Led food and beverage operations for events, including team coordination, function room setup, and event preparation.
Provided guest service and operational support during functions. Coordinated with kitchen and sales teams to ensure efficient event delivery and high service standards.
Operated cash registers and processed customer payments in a retail environment.
Took customer orders for kitchen and café services, prepared and served bakery products, and maintained efficient customer service during busy periods.
Performed daily cash control and reconciliation for the company's seven branches. Managed trade accounts for wholesale customers and suppliers.
Processed and allocated payments and collections, and acted as liaison with the external accounting firm.
Managed customer accounts, invoicing, collections, and bank reconciliations.
Performed data entry and used the Tiny management system to support administrative and accounting processes.
Worked as a sales assistant, supporting customers and daily store operations.
Provided customer service and managed reservations and rentals of shaded spaces.
Tracked accounts receivable and invoicing and managed the company's internal management system.
Provided assistant support in a banking environment.
Worked as a promotional sales representative, supporting product promotion and customer engagement.
Bachelor's Degree, Tourism
Bachelor's Degree in Tourism with 97.73% degree progress.
High School, Business Economics and Management
Completed high school studies in Business Economics and Management.
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