I am a BFSI professional with more than 17 years of experience in branch banking, banking operations, business development, wealth management, and AML/KYC compliance.
I have led branch teams, driven CASA and deposit growth, improved revenue through cross-selling, and managed HNI customer relationships with a focus on financial planning, investment advisory, and portfolio growth.
My experience includes strengthening compliance controls, conducting KYC reviews, supporting AML processes, customer due diligence, EDD, transaction monitoring, SAR/STR reporting, and responding to law-enforcement information requests.
I am skilled in improving banking workflows, reducing turnaround time, monitoring KPIs, managing risk, and delivering stronger customer service and operational performance. I have also launched and grown branches, built teams, and maintained strong audit outcomes.
I am currently developing my business analysis capabilities through ECBA preparation, with emphasis on process improvement, stakeholder management, and data-driven risk solutions.
I am seeking senior Business Analyst or Project Consultant opportunities within banking where I can optimize compliance workflows, mitigate financial crime risks, and improve enterprise performance.
I am taking a planned professional development break focused on strengthening my expertise in banking operations, compliance, process improvement, and business analysis.
I am pursuing ECBA preparation through IIBA-oriented learning to deepen my business analysis, process improvement, and stakeholder management capabilities for a transition into banking-focused analyst or consulting roles.
I drove CASA, deposit, asset, and revenue growth through customer acquisition and cross-selling initiatives.
I led a seven-member team to achieve sales targets, improve customer satisfaction, and strengthen business growth. I also streamlined processes and compliance practices, reducing loan turnaround time by 40% while maintaining zero audit lapses.
I improved branch scorecard performance by driving business growth, compliance, and operational efficiency. My team exceeded CASA, deposit mobilization, and fee-income targets through strategic planning, execution, and collaboration.
I improved service quality through training, coaching, and workflow enhancements. I managed HNI relationships across financial planning, investment advisory, portfolio growth, and wealth solutions, while supporting AML compliance, KYC reviews, customer due diligence, SAR/STR reporting, and law-enforcement information requests.
I served as a Branch Manager at ESAF Small Finance Bank, managing branch-level banking operations and business responsibilities.
My background in branch leadership includes customer relationship management, deposit and asset growth, operational controls, team management, and compliance-focused banking processes.
I worked as a Relationship Manager NR at Kotak Mahindra Bank, supporting relationship and portfolio management activities.
My experience includes client relationship management, financial product knowledge, portfolio growth, wealth-management support, and delivering customer-focused banking solutions.
PG Diploma, Retail Banking
Postgraduate diploma in retail banking.
B.Com, Commerce
Bachelor of Commerce degree.
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