Marketing Operations Coordinator

Supported digital marketing and SEO activity across more than 12 client accounts and projects in a remote agency environment. Conducted keyword research, competitor research, SEO audits, and website health reviews using SE Ranking.

Implemented accessible on-page website fixes, including broken or misdirected link corrections, image alt-text updates, and content-level improvements. Managed WordPress content updates and publishing, and updated HubSpot landing pages for Amazon AWS based on approved revisions.

Prepared monthly website performance reports using Google Analytics 4 for clients including THG Labs and Chickpea. Supported email campaign execution for Capitex and RTT, prepared SEO-focused content using AI-assisted tools, and coordinated project documentation, tasks, workflows, and deadlines.

Independently developed a South African market expansion proposal covering competitor research, service positioning, proposed packages, pricing recommendations, and client acquisition approaches for South African SMEs.

Managed inbound and outbound client communications while maintaining professional service standards, accuracy, and confidentiality.

Processed confidential documentation, maintained digital records, completed data entry, prepared reports, and supported daily administrative operations.

Conducted quality assurance checks and assisted with compliance-related processes.

Supported television productions through research, scheduling, logistics, and production coordination.

Coordinated with talent representatives, locations, suppliers, and production teams to confirm requirements and availability. Prepared crew call sheets and maintained production documentation.

Supported travel, accommodation, and practical logistics for production crews of approximately 10 to 15 people, while following up with external contacts for outstanding information and confirmations.

Supported production teams with research, administration, documentation, and day-to-day coordination.

Researched talent, locations, and production resources according to programme requirements. Assisted with communication and logistical coordination across production activities.

Incomplete.