Sr. Product Manager | Integration Platforms & B2B SaaS | AI-Powered Products | Agentic AI

I own the vision, roadmap, and end-to-end delivery of multimodal voice and SMS sales agents that automate lead qualification and appointment setting for US automotive dealerships. The product grew from zero to more than $600K ARR and serves over 50 dealerships.

I manage agent governance across live accounts, including TCPA/FCC consent, quiet-hour, and opt-out policies at full compliance. I also implemented real-time evaluations and call monitoring to identify conversation-quality regressions proactively, and built reusable orchestration components for conversation state, rules, policies, and human handoffs.

I launched a vehicle-acquisition agent now live at 50 dealerships and generating more than $200K ARR.

I launched JoVE Visualize from zero in ten months, using LLM-powered semantic matching across more than 40 million papers and video protocols. The initiative created a new top-of-funnel acquisition channel for a business previously focused primarily on institutional sales.

I wrote product requirements and led scope tradeoffs across data infrastructure, platform engineering, and SEO. I designed a progressive indexing strategy that prioritized highly cited articles to fit 40 million pages within a limited crawl budget.

The product reached 150K organic impressions and more than 400 researcher acquisitions per month without paid spend.

I built an eCommerce integrations and data platform for Swiss merchants, scaling the platform from zero to more than 100 merchants across order management, product information management, and marketplace analytics.

I used no-code integration pilots with Make to validate demand before investing in custom engineering, signing 22 customers in one quarter at four times the prior rate. I reduced merchant onboarding from two weeks to three days through direct Shopify, WooCommerce, and Google Sheets integrations.

I also turned catalog-data export behavior into a self-service analytics product line that generated $30K in incremental ARR.

Following Lynks' acquisition, I led Switzerland-focused cross-border eCommerce operations at Rivafy. I improved product listing and operational processes to grow monthly GMV by 60%, from €250K to €400K.

I reduced last-mile delivery time by 45% through data-driven pre-stocking of high-velocity products and vendor contract renegotiation. I also automated purchase-order and sales-order workflows using n8n and vendor FTP, eliminating approximately 10 hours of manual work each week.

I improved search relevance by reworking the synonym and catalog-mapping layer, reducing null search results by 50% within three months.

I built a unified business dashboard that replaced manually assembled reporting with real-time, self-service metrics for business stakeholders.

I supported pharmaceutical client engagements by automating manual delivery workflows across data preparation and reporting.

My work improved the efficiency and repeatability of operational processes used for client-facing analysis and reporting.

CGPA: 7.93. Received the IIT Color - Institute Gymkhana Award and served as Student Convenor for Technex 2018, the institute technical festival.