Detail-oriented and customer-focused administrative professional with 3+ years of experience in administrative support, data entry, front desk operations, retail administration, and customer service. Proficient in SAP, ERP systems, Microsoft Office, Outlook, and Gmail. Currently seeking a part-time evening position in Data Entry, Administration, or Customer Service Operations.
Manage daily front desk operations; greet and assist visitors; maintain visitor records; answer and direct phone calls and emails; coordinate couriers, mail, and correspondence; schedule meetings; monitor office supplies; and provide administrative support to departments.
Processed high-volume POS transactions, electronic payments, billing, and refunds. Supported daily data entry, document control, invoice processing, sales reports, Z-reports, and routine administration while serving over 100 international customers daily.
Managed daily office administration, filing systems, company records, reports, correspondence, invoices, and internal documents. Coordinated with vendors and suppliers, supported attendance tracking, and handled general office coordination.
Level 4, Business Administration Management
B.A. (English) - Second Year, English
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